AI Agents

AI agents that turn questions into enquiries.

We build website agents that answer questions, collect project details and help visitors choose a service or book a call.

Plan your AI agent

Trained on your business. Connected to your workflow.

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Atlas Property website with an AI assistant for commercial property enquiries.

150+ websites designed & built

Chatbot vs Agent

From answering questions to taking action.

Start with answers from approved content. Add connected tools when the agent needs to check details or complete a task.

Fit Design chatbot directing a visitor to services and the contact form.

ANSWERS, THEN WAITS

The Chatbot

It can respond from approved content and point visitors to the right page, but every follow-up step still depends on your team.

ANSWERS → LINKS → WAITS

Fit Design AI agent conversation showing service selection and appointment booking.

QUALIFIES, CHECKS AND ACTS

The AI Agent

It asks what matters, checks connected systems and completes the next step — from recommending a service to booking a call.

QUALIFIES → CHECKS → ACTS

What should your agent do?

Start with one repeated task that takes time, slows down enquiries or regularly gets missed. We’ll define the right workflow around it.

Discuss Your AI Agent →

Six agent workflows

Start with the job your team repeats most.

One clear workflow is the best place to begin.

The Quoting Agent

Qualifies and estimates

Asks the questions your team needs, applies agreed pricing rules and routes the enquiry for review.

“Based on the page count, CMS and migration requirements, the likely range is £X–£Y.”

READS PRICING RULES

QUALIFIES LEADS

The Booking Agent

Finds and books a time

Checks real availability, confirms the visitor’s time zone and books qualified calls directly into your calendar.

“The team has Tuesday at 11:30 available. Would you like me to book it?”

CHECKS CALENDAR

CREATES BOOKINGS

The Store Agent

Helps customers choose

Answers questions from the product catalogue, compares suitable options and directs the customer to the right product.

“For your budget and delivery date, these two options are the best fit.”

READS CATALOGUE

RECOMMENDS PRODUCTS

The Support Agent

Resolves routine requests

Uses approved content, checks connected order or account details and hands complex cases to the right person.

“I found your order. It is due on Thursday — would you like the tracking link?”

READS SUPPORT CONTENT

ESCALATES CASES

The Site Agent

Guides the next step

Understands what the visitor needs, answers from your website content and directs them to the right page or service.

“You need the migration service. I can explain the process or help estimate the scope.”

READS SITE CONTENT

ROUTES VISITORS

The Insight Agent

Finds patterns in demand

Groups recurring questions, objections and lost enquiries so your team can see what visitors actually need.

“Pricing, migration risk and timelines were the most common questions this month.”

SUMMARISES CONVERSATIONS

FLAGS PATTERNS

Agent build and setup

Everything needed to take an AI agent from idea to live workflow.

We define the job, prepare the knowledge, design the conversation and connect the systems required to complete the task reliably.

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Workflow design

We define the task, decisions, actions, handovers and success criteria before anything is built.

Knowledge and guardrails

We organise approved information and set clear rules for what the agent can answer or do.

Conversation design

We design the questions, suggested replies, forms, confirmations and fallback states.

System integrations

We connect the calendars, CRM, store or other tools required to complete the workflow.

Testing and launch

We test edge cases, actions, handovers and tracking before the agent goes live.

Integrations

Connect your agent with the tools your team already uses.

AI agent FAQ

What clients ask before building an AI agent.

The practical details about knowledge, integrations, human handover, timelines and ongoing management.

Computer workstations in a studio with an exposed brick wall.

Is this just another chatbot?

No. A chatbot mainly returns information. An AI agent can qualify, check connected systems and complete an agreed action.

What can the agent connect to?

Depending on the workflow, it can connect to calendars, CRMs, forms, product data, recruitment systems and other tools with suitable access.

Can the agent make things up?

Yes, errors are possible. We use approved sources, test responses and define when the agent should ask for help or hand over to your team.

Can it hand over to a person?

Yes. We define when the agent should continue, collect details or pass the conversation to the appropriate person.

Will it work with our existing website?

Usually, yes. We confirm the website setup and required integrations before defining the final scope.

How long does an AI agent take to build?

The timeline depends on the workflow, knowledge and integrations. We confirm a fixed delivery plan after the initial scoping session.

How much does an AI agent cost?

We quote each agent individually based on its tasks, integrations and languages. Before work begins, we confirm the build price and explain any ongoing platform, usage and support costs.

Can the AI agent work in more than one language?

Yes. We can configure approved knowledge and conversation flows for each language, then test language selection, responses and human handovers before launch.

See what your website could become

Confident man in a navy blue suit with white shirt and tie standing in a modern office with warm hanging lights.

Man in a plaid shirt sitting on an orange chair, working on a desktop computer with multiple image thumbnails on the screen.

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Send us your website and we’ll show how your homepage could work harder before you commit to a full project.