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SurgiPet

A Webflow migration with separate routes for pet owners and referring clinics.
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View the live website
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INDUSTRY
Veterinary Surgery
SERVICE
Website Redesign
PLATFORM
Webflow
AUDIENCE
Pet owners and referring veterinary practices
SurgiPet website shown on desktop and mobile devices.
38
Referrals received
63%
Completed referrals
−29%
Form abandonment

OVERVIEW

SurgiPet provides veterinary surgery for pet owners and referring practices. The website needed to explain the available care and support two different tasks: exploring treatment information and submitting a referral.

We redesigned the site and migrated it from WordPress to Webflow. Services, conditions and resources were reorganised around the two audiences, with multi-step Formstack forms supporting patient and referral submissions.

Website migration

Rebuilt the WordPress website in Webflow, transferring key service and resource content while incorporating redirect planning into the move to the new platform.

Audience journeys

Separated the information needs of pet owners and referring practices, connecting relevant service explanations with the appropriate contact or referral route.

Formstack integration

Integrated multi-step Formstack forms to support patient and referral submissions, giving the website a defined route for collecting the required information.

Content and SEO

Organised services, conditions, FAQs and resources into a clearer content structure, with on-page SEO and redirect work supporting the website’s move to Webflow.
SurgiPet website shown on desktop and mobile devices.
SurgiPet website shown on desktop and mobile devices.

THE APPROACH

Connect treatment information and referral forms while moving the website to Webflow.

A pet owner researching care and a clinic referring a patient need different information. The website had to guide each to the relevant services and forms, while transferring existing content from WordPress into the new structure.
We separated the audience routes and connected service and resource pages with Formstack submissions. Content migration and redirect planning formed part of the rebuild, linking the previous website with the new Webflow pages.
SurgiPet website shown on desktop and mobile devices.

COLLABORATION

Redesign, WordPress migration and Formstack integration planned as one delivery.

Our scope brought content structure, responsive development, forms and SEO together. The intake routes were considered alongside the page content, so treatment explanations and referral requirements each have a defined place.

STAGE 01

Discovery
Review the WordPress content and the separate information needs of pet owners and referring clinics.

STAGE 02

Structure
Restructure service, condition and resource pages around the appropriate enquiry and referral routes.

STAGE 03

Implementation
Develop the Webflow website and integrate the Formstack patient and referral forms.

STAGE 04

Delivery
Transfer the content and connect the migration with redirects and on-page SEO.

DESIGN LANGUAGE

Clinical clarity with a warmer tone.

Navy and turquoise provide a clear visual framework, softened by pale backgrounds, animal imagery and small warm accents. The hierarchy makes practical information easy to scan while giving service explanations and contact options distinct places on the page.
SurgiPet website shown on desktop and mobile devices.

PERFORMANCE

Built with the details in mind.

Our build standards focus on performance, accessibility, maintainable implementation and search-ready foundations. Each project has its own scope; the priorities below describe our approach, not measured scores.
Website build standards
OUR PRIORITIES
Performance
Fast, responsive experience
Accessibility
Built for inclusive access
Best Practices
Clean, modern implementation
SEO
Search-ready foundations

Website overview.

View the live website
View the live website
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SurgiPet website shown on desktop and mobile devices.

Customer Review

❝After WordPress, FD's Webflow rebuild is a game-changer and pet owners now finding us faster, understand our mission instantly and book with zero friction. Surgery requests have soared - exactly what we needed to help more animals. Pleased with the collaboration and results. Thank you❞

— Founder, SurgiPet

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COMPANY ADDRESS:
contact@fitdesignldn.com
London, United Kingdom
+447726925021
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